Instructions Sent After Ordering

Thank you so much for placing an order with us! We’re excited to get started on your book. Below are the next steps for sending your content, along with a few important policies to review. If you have any questions along the way, please don’t hesitate to reach out—we’re happy to help.

Step 1: Send Us Your Emails

Emails

  • Forward emails one by one to contact@mymissionmoments.com (this ensures proper formatting).
  • Emails do not need to be sent in order.
  • If your emails are saved as a PDF, please send them in the order you’d like them to appear in the book.
  • If your emails are stored in a blog, email us so we can determine the best way to access them.
  • If you have a current missionary, you may add us to their email list to keep everything organized.
  • If you ordered books for multiple missionaries, please:
    • Send all content for one missionary first
    • Let us know when that set is complete
    • Then send the next missionary’s content
      We do not sort mixed emails from multiple missionaries.

Photos Included in Emails

  • Supported file types: JPG and PNG
  • We support files sent as attachments (this does not include drive links). 
  • We do not place photos in a specific order within emails or albums. This allows us to maximize book space.
  • If photos are not supported, we will either:
    • Charge a $20 hourly formatting fee, or
    • Upgrade your order from our standard email service to our blog service

Google Photos

  • If your missionary only sent Google Photos (no attachments in emails), a $20 extra fee covers formatting for up to 800 photos.
  • Unfortunately, we can’t tell which Google photos are supposed to go with which email. So, if you’d like photos for each email, you’ll need to separate them into albums titled the corresponding email’s title, and send us the links in order of emails. Otherwise, we will format all of the Google Photos in the back of the book.
  • Please ensure that your albums allow anyone with the link to access while your book is being created – we work on books as a team!

Step 2: Send Additional Content (Optional)

You may also send anything else you’d like included in your book (beyond weekly emails).

How to Send Extras

  • Send each type of extra content in a separate email
  • Clearly label the subject line (e.g., “Mission Call,” “Farewell Talk,” “Extra Photos”)

Page Count & Extra Content

  • We cannot determine the final page count ahead of time.
  • To stay under 300 pages and avoid extra fees, we recommend initially sending:
    • Weekly emails
    • Mission call
    • Talks
    • Farewell and homecoming photos
  • If your book has unused pages after the first draft, you may send additional content (MyPlan PDFs, mission call acceptance, airport photos, etc.) at no extra charge.
  • Adding content after the first draft will place your book back in our queue. Please allow 3–5 business days for the updated draft.

Extra Photos (Beyond Weekly Emails)

  • $20 fee applies for extra photos that are not email attachments (drive links, Google Photos albums, etc.).
  • Maximum of 100 extra photos.
  • We do not place photos in a specific order within emails or albums. This allows us to maximize book space.

Step 3: Important Policies to Review

  • Emails and photos are copied exactly as received. Please verify photo quality before sending.
  • Replacing photos later will incur a $20 hourly fee.
  • You are responsible for removing duplicate photos before we begin. Time spent resolving duplicates after the PDF is sent will be billed hourly.
  • We typically fit 6–9 photos per page. Important photos are made larger when possible—let us know in advance if specific photos should be emphasized.
  • Grammar or wording edits are not included and will incur an hourly fee if requested.
  • Our editing program uses Samsung-style emojis (not Apple) and automatically inserts additional emojis for skin tone and gender. We are unable to remove or change these.
  • Please let us know ahead of time if you want your subheadings bolded. Even if your original emails have bolded subheadings, this will not transfer unless you specifically request it. 
  • Other formatting (bold, color, underline, etc.) will not transfer into the book.
  • Initial formatting changes are free if requested early (center headings, etc.).
  • Any major revisions after the book is complete will incur an additional fee.

Step 4: Choose Your Cover Image

Please reply to this email with the photo you’d like to use on the cover of your book.
If you ordered multiple books, let us know which image belongs to each missionary.

Final Step: Let Us Know When You’re Done

Once you’ve sent everything you want included in the initial draft, let us know and we’ll begin compiling your book.

Thank you again for trusting us with these meaningful memories—we’re so excited to work on your book!

Best,
Sadie & Emma
My Mission Moments

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